If |
When |
Then |
TR cancels event |
• Any time frame
• Decision timeline: At least 5 business days before event |
• Change to virtual class at no charge – receive a refund of difference between price of live and virtual event
• Choose another city/date at no charge – pending availability
• Apply purchase credit to another Thomson Reuters Learning program
• Full refund
• Airline / hotel fees are subject to their policies |
TR reschedules event date |
• Any time frame
• Decision timeline: At least 5 business days before event |
• Accept new date at no charge
• Change to virtual class at no charge – receive a refund of difference between price of live and virtual event
• Apply purchase credit to another Thomson Reuters Learning program
• Full refund
• Airline / hotel fees are subject to their policies |
TR reschedules event city |
• Any time frame
• Decision timeline: At least 5 business days before event |
• Accept new city at no charge
• Change to virtual class at no charge - receive a refund of difference between price of live and virtual event
• Apply purchase credit to another Thomson Reuters Learning program
• Full refund
• Airline / hotel fees are subject to their policies |
You cancel |
10+ Business Days before event |
Full refund |
You cancel |
Less than 10 Business Days before event |
Receive a refund, less 50% of registration fee |
You change event date/city |
Any time before event |
No charge – pending availability |
You want to change from live event to virtual event |
Any time before event |
No charge – refund difference between price of live and virtual event |