Checkpoint Learning: Customer Policies
- NASBA's National Registry of CPE Sponsors has standards for program development to ensure quality. Many state boards of accountancy recognize these standards. All Checkpoint Learning courses are in compliance with NASBA's requirements. If you have any questions, please contact your individual state board.
- Please call 1-800-431-9025 to submit all complaints, concerns, and refund request information. All complaints will be carefully reviewed by the appropriate product and or training manager for resolution. If the complaint is in regard to the course content or delivery, the appropriate manager and instructors will review the complaint and make any necessary changes to the course material or presentation. Complaints regarding administrative policies will be reviewed by the CPE department and Administrator for corrections. Corrections made will follow the standards that are stated in the National Association of State Boards of Accountancy's (NASBA) CPE administration policies.