Checkpoint Learning

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Techniques of Effective Change Management  

CATEGORY: Management
  Online & Mobile
4 CPE Credits
Level: Basic

This course presents the management of the business process the relationship to effective change management. Then, activity costs and continuous improvement are addressed following by a recommendation for assessing and evaluating process documentation. The fundamentals of change associated with transforming a business are discussed followed by a discussion of the importance of honest communication in implementing and achieving effective change. This course introduces an 8-step process for change and the 7 levels of change. Then, the facilitation of a business process workshop is described. This course concludes with a presentation on the challenges associated with change and overcoming the hurdles to achieving change.

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