- NY Credits : 5.0
- TX Credits : 5.0
This course is designed for those who manage or supervise one or more employees. It is especially useful for people who may have a high level of skill in their area of expertise but have little background in management and supervision of employees or have been frustrated as they tried to motivate better performance or deal with employee problems. Working within your own sphere of influence as a manager, you can do quite a bit to initiate positive changes at your organization if you know Where to begin. This course shows you, step-by-step, how to do that. The course is written as a series of challenges which a manager or supervisor may face in managing employees and workflow, or improving their own career potential.
Upon successful completion of this course, the user should be able to:
apply the skills of hiring, firing and evaluating performance,
demonstrate how to succeed in presentations and projects,
apply team building and change management to your employees,
illustrate how your management style can improve,
apply the skills managing employees with different issues and cultures,
demonstrate how to succeed with employees that are either your best friend or your worst enemy, and
improve the working relationship between team members and between the supervisor and the team.