- NY Credits : 15.0
- TX Credits : 15.0
All organizations, whether in the private or public sector, owe their success to how well it understands the reasons why they are in business, its customers' needs, and how well it uses its resources in its operations to produce desired results. This course focuses on effective methods to analyze a company's operations to improve its operations, performance (both operationally and financially), and attempt to gain a competitive advantage.
This course is most beneficial to professionals new to business operations, who may be at the staff or entry level in an organization but also for a seasoned professional with limited exposure to this area.
Upon successful completion of this course, the user should be able to:
discuss basic business principles, operational analysis basics and theory of business operations,
discuss customer service and cash conversion,
identify the expected functions and activities of an effective sales function and discuss various cost accounting theories, including traditional versus other methods such as activity based costing,
discuss the operational analysis basics and theory relative to the accounting functions and activities and recognize organization principles and structure,
recognize the concept of responsibility accounting and control over internal control, and
define operating and internal control element.